Month Date, Year Name of State Insurance Commission Name of Insurance Company Street Address City, State ZIP code Dear Insurance Commissioner: I have filed the attached insurance claim with Name of Insurance Company on Date of Claim. My physician has deemed this therapy medically necessary for my Epidermolysis Bullosa; however, in spite of this my insurance company has denied me access to Name of Treatment. EB-Epidermolysis Bullosa, is a genetic disease where the skin's fragility causes serious wounds all over the body, and there is no cure. Although EB reveals itself on the skin, there is also a significant negative effect on daily functioning associated with this disease. EB patients have esophageal problems, hands web and contract and infection is on-going concern. Epidermolysis Bullosa is a lethal condition, especially with poor treatment of wounds. Without proper treatment, EB is physically and emotionally devastating, preventing the carrying out of most normal activities, diminishing life expectancy. I have had the following specific problem(s) with this insurance company: 1. Example: Name of Insurance Co. has refused to cover my physician prescribed, medically necessary therapy. 2. Example: My claim has been neither paid nor denied. 3. Example: Name of Insurance Co. has not acknowledged my request for a copy of their policy regarding the therapy my physician has prescribed me. 4. Example: In violation of my policy, Name of Insurance Co. has denied my claim. Please accept this letter as a formal written complaint against Name of Insurance Co. Sincerely, Patient Name Patient Address and Phone #